“At Opal, we believe excellent clinical care is essential, but holistic care includes love and purpose. We can never forget that human connection is at the heart of wellbeing. Once our residents move in, Opal becomes their home, and every one of our residents deserves to live with dignity, respect and purpose. Every day we strive to nurture a sense of belonging, so that our elders can truly live and enjoy their later years. For all of us at Opal, this means helping our residents stay connected with their communities and delivering a personalised, customer-focused experience to our residents and their families.” – Rachel Argaman, CEO, Opal Aged Care
Rachel Argaman joined Opal as Chief Executive Officer in August 2018. Rachel is passionate about people and knows that organisational culture is fundamental to success. She believes that, “Companies don’t succeed, people do”. She is committed to investing in Opal’s 8,500 strong team, ensuring they can develop their skills, build long-term careers in aged care and continue to provide exceptional, compassionate care to residents as we ensure our customer experience is one of connection and whole of person well-being.
Rachel brings a wealth of experience, expertise and proven leadership skills in the hospitality and accommodation industry to Opal. Previously she was CEO at TFE Hotels for 11 years. Rachel holds a Bachelor of Arts (Hons) and MBA in Services Industries Management from the University of the Witwatersrand.